Karuna Jha Language Path Academy (“Language Path Academy”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, https://languagepathacademy.com/.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, or enquire about our coaching programs.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Phone number
- WhatsApp number
- Email address
- Preferred English language examination
- Target score or preparation requirements
- Preferred batch or demo timing
- Any other information you provide when contacting us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and requests
- Schedule and provide free demos or consultations
- Provide information about our LanguageCert, PTE, IELTS, CELPIP and MET coaching programs
- Help determine suitable coaching options based on your requirements
- Communicate with you through phone, email or WhatsApp
- Provide customer support
- Improve our website, services and user experience
- Understand website usage and marketing performance
- Send relevant information about our courses or services where permitted by applicable law
We do not sell your personal information to third parties.
3. WhatsApp Communication
If you choose to contact us through WhatsApp, your communication will also be subject to WhatsApp’s own terms and privacy practices.
We may use the information you provide through WhatsApp to respond to your enquiry, provide course information, schedule a demo, or assist with your coaching requirements.
4. Cookies and Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, measure advertising performance and improve our services.
We may use third-party tools such as Google Analytics, Google Ads, Meta/Facebook advertising technologies, or other analytics and advertising services.
These services may collect information about your interaction with our website according to their respective privacy policies.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Advertising and Remarketing
We may use online advertising platforms, including Google Ads and Meta advertising technologies, to promote our coaching programs.
These platforms may use cookies, pixels or similar technologies to measure advertising effectiveness and, where applicable, show relevant advertisements based on previous interactions with our website.
You can manage certain advertising preferences through the relevant advertising platform or your device and browser settings.
6. How We Protect Your Information
We take reasonable technical and organisational measures to protect the personal information we collect against unauthorised access, misuse, loss or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
7. Sharing of Information
We may share information with trusted service providers when necessary to operate our website, communicate with prospective students, provide services, process enquiries, analyse website performance, or conduct marketing activities.
We may also disclose information where required by applicable law, regulation, legal process, or government authority.
We do not sell or rent your personal information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining business records, complying with legal obligations, and resolving disputes.
The retention period may vary depending on the type of information and the purpose for which it was collected.
9. Third-Party Websites
Our website may contain links to third-party websites or services, including WhatsApp and other external platforms.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of those services before providing them with personal information.
10. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Request information about how your personal information is being used
To make a privacy-related request, please contact us using the details provided below.
11. Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children without appropriate consent from a parent or legal guardian.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
Any updates will be posted on this page with the revised “Last Updated” date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us.
Karuna Jha Language Path Academy
Website: https://languagepathacademy.com/
WhatsApp: +91 79860 36668
For privacy-related enquiries, please contact us through the above WhatsApp number or the contact details available on our website.